After The Guy and I married, things were
different, of course, but as he was self-employed, there were still hoops to
jump through, come tax time. Still no
fun. Still lots of documentation and
record wrangling.
The last 4 or 5 years have been back to the regular world of working for employers who send us W-2s by the end of January. We buy our ‘tax prep in a box’ and we’re good to go. This past week I pulled all our crap together, and entered all the data. I proofed it all last night and e-filed the federal return. Done and done!
I thought.
About an hour later…ding…an email…my return was rejected! My employer’s EIN did not match what the IRS
had on record for my employer. Which was exactly what was on my W-2...which was
what H&R Block downloaded from ADP…which was the same EIN for the same
employer for last year…
I called the help line for the tax prep
service, who could find no record of my return, or my purchase of their
software in their system. She asked me 'are you sure you are using H&R
Block?' Probably a routine question…but... alas, I was very
frustrated. I know she couldn’t see who she was talking to, and just
doing her job, but I was feeling patronized and probably am going to have to go
back and fill out that customer satisfaction survey.
She told me I had to call the IRS. Who had closed their helpline 20 minutes prior.
I took a chance and just refilled in the offending
blank, and refiled the forms. Well, when one buys the software, one gets
5 free e-files. I always thought that was cool, because I don't know, we
could help the kids...if they needed it...five free, and I only need one, you
know.
Well, guess what. Those extra
efiles? They are for your REJECTIONS!!!
So far I have chewed up 2 of my 5.
Oh yeah…that customer satisfaction survey is in my sights.
So I went to bed determined not to lose
sleep over this. I had a plan. I would get up and exercise, get
dressed, and call the IRS as soon as they opened at 7A. If I was on hold,
so be it. I have nothing going on at work and also...it's my employer’s
fault!!! So work stuff!
It worked. I slept good.
I called the IRS, and they confirmed my
rejection for that reasons, after…oh…25 minutes on hold. And then said I needed
to make sure my employer didn't change EINs this year. Otherwise, we would
have to mail our forms.
No surprise to me, my payroll person said
no to the change of EIN, and confirmed that my W-2 for this year and last year
were correct. And did I check for
typos? Was the number entered by
download or manually?
Uh…yeah to the BOTH!!!
So what the heck? We mailed our forms, and I
am not sure what difference that is going to make. And is everyone else
who works for my employer going to have the same issue?
Or…am I just being singled out…
3 comments:
I am sure you are not being singled out! Hope it all comes out well. (I have my refund already!)
The tax software is handy, but when things don't go well, it is frustrating!
My guess, it is not just you, but if you have 3 of those online form thingies left....
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